Troubleshooting
Something not working? Here are a few things to try.
Advanced trading didn't load
Is the trading page blank or showing a maintenance message? Try these steps.
What to do
Refresh the page and try again.
Try opening the trading page on your phone with Wi-Fi turned off and mobile data turned on. If it works there, the network you were using may be blocking access.
Using Rimon or another internet filtering service? Contact their support and ask them to allow access to Coinbox advanced trading. Send them the address of the page that won't open and a screenshot.
Still not working?
If these steps didn't help, or you're unsure what to do, email us. Tell us what you tried and the name of any internet filtering service you use. Attach a screenshot if you can.
support@coinbox.co.il